Why do I need to always have the latest firmware on my NETGEAR product?
Having the latest firmware will help increase the stability, functionality and performance of your product. The new and most up-to-date firmware will likely correct issues as well as potentially add new and improved features to the product.
Do I need to enable WDS on my router when I install the WN2000RPT?
No. You don’t need to change anything on your router.
What is the difference between a WiFi range extender and an access point?
A wireless range extender increases the distance of a WiFi network by repeating the WiFi signal and enhancing the overall signal quality over long distances. A WiFi range extender repeats the signals from a network's base WiFi router or access point.
An access point acts as a bridge between your existing wired network and your WiFi equipped clients. Access points centralize all WiFi clients on a local network in so-called "infrastructure" mode. An access point in turn may connect to another access point, or to a wired Ethernet router. Wireless access points are commonly used in large office buildings to create one wireless local area network (WLAN) that spans a large area.
I connected to NETGEAR_EXT and launched a browser, but why can’t I see the Smart Wizard?
- Make sure your PC is set to obtain IP address automatically (or DHCP).
- Make sure the status LED of PC to Extender is green and you have a valid IP address.
- Re-launch the browser and enter www.mywifiext.net or www.mywifiext.com.
- If your PC supports IPv6, please disable it during installation.
- If you’re still not able to access WN2000RPT, please configure your computer to a static IP address (192.168.1.100), netmask is 255.255.255.0, and connect to http://192.168.1.250 to access WN2000RPT GUI.
I entered a wrong wireless security passphrase during installation, so I can not connect to WN2000RPT through wireless. What can I do in order to access WN2000RPT?
- Please connect to WN2000RPT through wired, and log in at http://www.mywifiext.net, and check the wireless setting page.
- If you still cannot access WN2000RPT, please reset WN2000RPT back to factory default.
WN2000RPT cannot connect to my router. What can I do?
- Make sure you have added the WN2000RPT MAC address to your router if your router has MAC filter (ACL) on it.
- Move WN2000RPT closer to your router.
- Power cycle your router and WN2000RPT.
What is the default login name and password for WN2000RPT?
The default login name is admin and the default login password is password. Please note that logins are case-sensitive.
How do I set the unit back to factory default?
Stick a paper clip into the reset hole on the back of the unit and hold it until the WN2000RPT status LED flashes in amber.
I have connected to WN2000RPT and get an IP address from my ISP router, but I can not access Internet. What can I do?
- Make sure you have the latest firmware on your WN2000RPT.
- If the ISP router is Livebox, please enable the internal DHCP server by accessing www.mywifiext.net/cgi-bin/hidden_dhcpd.html. Check “Enable internal DHCP Server” option then click Apply button.
My NETGEAR WiFi extender won't connect to my BT home hub using WPS, am I doing something wrong?
The "Wireless Association" technology being used by BT Home Hub 2 is different from the WPS of the NETGEAR extender. BT Home Hub 2's "Wireless Association" button is not for WiFi WPS, but for the association with a DECT phone. If you are using a BT Home Hub 3, it does have a "Wireless WPS" button. However, WPS was disabled by default on BT Home Hub 3. For more information, please visit this link https://community.bt.com/t5/Other-Broadband-Queries/BT-Home-Hub-3-WPS-Not-available/td-p/544533.
Last Updated:11/28/2016
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Article ID: 14239