1st class support. I'm so glad we purchased Netgear hardware due to the customer support experience. Anything else in future will therefore always be Netgear. Thank you so much and keep up the great work.
- Colin, (Londonderry, UK)
I have a variety of Netgear products at home, because of their ability to satisfy my needs and reliability, my current experience only served to fortify my belief that Netgear was the right choice from the start.
- Fernando, (London, UK)
Tech support was Awesome! Very helpful and quickly resolved my issues. I will rate him 15/10. I have dealt with many CSR's before and he is top notch and a keeper!
- Narendra, (Florida, USA)
Netgear is my ONLY choice for networking equipment because of the quality of support.
Everyone else comes a distant second
- Bruce, (Australia)
Mary was truly excellent! You should clone her and have her on all calls. She was smart, thorough, confident and just all-around fantastic!!
- Daniel, (United States)
Janice who was my contact @ Netgear and who solved my problem was excellent to work with. I am a Technical Sales Manager by profession and I wish there were more individuals who had Janice's skills and abilities to provide value added, technical consultative service to hire. It is for this reason as well as the quality of your products and support that I continue to purchase Netgear hardware.
- Jim, (California, USA)
I am very impressed and happy with the tech support I received via phone. He was very helpful and offered to walk me through the process. He was very knowledgeable. I will definitely feel a lot more comfortable buying NG products knowing that I have access to this level of support. Thank you!
- Daniel, (Canada)
First, I am impressed about the NetGear warranty. You guys believe in your products. Secondly, the phone support is super. The tech is knowledgeable and technical. Thirdly, I don't have to wait long and have to be transferred from one tech to another. One call fixes all. Thank you NetGear.
- Huy, (Texas, USA)
Excellent experience... I am very impressed by how Netgear stands by its product.
- Al, (United States)
Kostia really is a genius and knows his stuff! I could not have resolved my issues without him! Keep up the great work.
- Lonny, (United States)
* Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual data throughput will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead lower actual data throughput rate.