A factory reset deletes all personalized settings including your user name, password, WiFi network name (SSID), and security settings. A factory reset is necessary when you cannot recover your password.
If you enabled the password recovery feature, see How do I recover my NETGEAR admin password using the password recovery feature?
If you have an active NETGEAR Armor or NETGEAR Smart Parental Controls subscription associated with your router, you must manually reactivate Armor or Smart Parental Controls (SPC) services after performing a factory reset. To reactivate, launch the Nighthawk app and tap the Armor or SPC tile, then follow the prompts.
To perform a factory reset:
- Verify that your router’s Power light is on.
- On the back of your router, locate the Restore Factory Settings or Reset button.
- Use a paper clip or similar object to press and hold the Restore Factory Settings or Reset button for seven seconds.
- Release the Restore Factory Settings or Reset button.
Your router resets.
When you log in to your router again, use the default login credentials:
- User Name: admin
- Password: password
The following video clip demonstrates these steps:
To view the full video, visit https://www.youtube.com/watch?v=nUOcjDy02ts.
For more information, see the following knowledge base articles:
Last Updated:11/11/2023
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Article ID: 9665